My water is discolored. What does this mean?
Most often water discoloration is from a water main break or a fire hydrant that is being used in the area. Your water may not look very appealing to drink or use but it is chlorinated treated water. If your water is discolored due to a water main break it may be a few hours before it clears up. Generally if you let your cold water run for approximately 5 - 10 minutes, it will begin to run clear. We recommend that if you do experience discolored water that you do not do laundry until your water runs clear.

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1. I am moving. What do I need to do?
2. How can I pay my water and sewer bill?
3. How can I reach the Water and Sewer Department outside of normal business hours?
4. What happens when a water main breaks?
5. My water is discolored. What does this mean?
6. How do I turn my water off at the curb?
7. How long will the water be off?
8. How do I get my meter replaced?
9. How do I report a water main break?
10. Why is my water bill so high?
11. How do I receive an actual or final reading?
12. What do I do if I have a water leak?